Beware of Risky Facebook Groups

February 14th, 2010

Phony protest Facebook groups have nefarious intentions – to infect your PC with nasty viruses and spyware.  Here’s a message from Facebook warning about these groups.

The rumor about charging $4.9…9 or £3.99 or £14.99 a month is totally made up. However, confusion is not what the scammers seek: members of the group are directed to external websites that are capable of installing malware. Some of the sources can even download 25 different infections automatically upon visit.

If you did join one of these groups then you should eliminate it from your Facebook account and run a full anti-virus scan ASAP.

If you do not have an anti-virus program then click on the following link for instructions on how to get the free version of the AVG anti-virus software.
http://www.techadvocate-solutions.com/techtips/2009/12/09/avg-anti-virus-9-update/

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Web Browser Safety

January 30th, 2010

Your browser is your window to the Web.  But just like that window in your home that allows the light in, it also represents a potential security risk.  You could board up all your windows leaving you safe, but in the dark.  Or you could implement some basic browser security.

One way for that nasty cyber-stuff like viruses and malware to infect your PC is through your browser.  So your choice of browser is important to your Internet safety.

Wait!  You mean you have a choice when it comes to your web browser?  Yes you do.

If you are on Windows you probably use Microsoft’s Internet Explorer (IE).  For the Mac, you are most likely on Safari.  There are others, most notable Firefox.  Firefox is an open source browser that has grown in popularity because of its reputation for safety.  And while everyone has opinion when it comes to browser safety, Firefox is generally considered the safest.  And it’s fast, too.

You can download and install the Firefox the following link:
http://www.mozilla.com/
It is easy to install and available for PC, Mac, and Linux.

One more thing, Firefox has a really cool logo.

A relative newcomer to the browser family is Google’s Chrome.   This darling have become a quick favorite.  Like Firefox, it is an open source project which means there is a lot of support.  And it pays attention to safety on the same level as Firefox.

Google Chrome Standout Features:

-  Flexible Tabs
-  Incognito Mode for Private Browsing
-  Integrated Download Manager
-  Online Task Manager

Click here to download Google Chrome:
http://www.google.com/chrome

For a browser that sings a different tune try Opera.  This is favorite of the tech community because its many configuration options.  Of course, it pays close attention to safety.  And because of it portability it is a popular mobile browser.  There is a good chance you are using a version of Opera on your mobile device.

Another cool Opera feature is that you can use voice commands to navigate the web and even have Opera read the text to you.   Sure other browsers can do this with add-ins, but it is built into Opera.

You can get the Opera browser here:
http://www.opera.com/

Of course there’s Microsoft Internet Explorer (IE).  I have nothing against IE and it is still the most used browser in the world.  But it has a checkered past because of its vulnerability to cyber nasties like viruses and spyware.  However, IE 8 is big step in the right direction with a refortified approach to security.

Plus, IE 8 features extensive parental controls that can be customized to fit each individual in a family.  So if you have small children IE 8 is a good choice. If you use A Windows based PC then IE 8 is a decent choice.  Here’s the Microsoft website for IE:
http://www.microsoft.com/Windows/internet-explorer/

If you are on a Mac or like the Mac look-and-feel then Safari is the browser for you.  But it is not just for Apple; the top-notch browser is now available for PCs as well.  Safari focuses on being lightweight and rather than customizable. It has a sleek interface that isn’t bulky with a frame is only one pixel wide.

Some nice features include the development of Top Sites, spell checking for all fields, re-sizable text boxes, and snap-back.  However, it lacks some features like parental controls, anti-phishing, and a smart toolbar.

Here is the download site for Safari:
http://www.apple.com/safari/download/

I admit that I am a fan of Firefox mostly because of the its David and Goliath.  Firefox came on the browser scene when IE was the only game in town.  IE was buggy and had enough security holes to make it the Swiss cheese of browsers.  Even though IE  had a practical monopoly on the browser market, Firefox made a stand against the IE behemoth and reminded us that web browsing can be safe and fast.  We (the day-to-day web surfers) were real winner because Firefox lite the fires of competition heating up a browser war that resulting in better products and a safer Internet.

You can have multiple browsers installed on your system.  So look around and see what is best for you.  And still practice safe browsing.

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Going Green with Your PC

January 13th, 2010

Did you know that going green with your PC can save you some green? By powering down your PC or using power management correctly you can save up to $60 a year per machine. For the Planeteer that equals a half a ton of CO2 a year that will not be adding to global climate change. Go planet…and wallet!

Turn off your PC and Monitor
To maximize energy savings turn off your PC and monitor every night.
If you want to make Captian Planet really fly high, unplug your PC and monitor when not in use. An easy way to do this is to use a power strip (with surge protection) and turn it off after powering down your PC gear.

MYTH – Turning your PC on and off wears it out.
Today’s PCs are can handle an average of 40,000 power cycles. That’s a power-up and power-down once a day for almost 55 years. Perhaps at the dawn of the PC era (the mid-1980s) there may have been some truth to this. So if your PC looks like this
original_pc
Complete with dual 5¼ floppy drives and green text-only monitor, then you may want to leave it on…or put it in a museum.

MYTH – It takes more power to turn on your PC.
The small electrical surge used when a PC turns on is far less than the drain of a PC that keeps marching 24 hours a day. I won’t overload your circuits with specs on amps used on power-up vs. over time, but if you think about it, it makes sense to give your PC a rest.

Give It a Rest
Even those with the best green intention may not be able to power-down the PC every night. The next best thing is the proper use of power management. Here are the recommended power management settings:

  • Monitor/display sleep: Turn off after 15 minutes or less
  • Turn off hard drives/hard disk sleep: 15 minutes or less
  • System standby/sleep: After 30 minutes or less

Instructions for enabling power management vary by operating system.
Click the below links for Power Management Instructions:
Windows 2000/XP
Windows Vista
Mac OS X

Hibernation
Also, you should enable hibernate. The hibernate mode only use about 5 watts of energy for your monitor and 2.3 watts for your PC. This is virtually the same as a powered down PC. To do this go to Control Panel, click on “power options,” and set your PC to “hibernate” after a specified time (most recommend 30-60 minutes).

Here are some other green tips that will help save you money while saving the planet.
Screen Savers Don’t Save
Those cool 3D screen savers do not save energy. It is expense wallpaper. If you like fish then get an aquarium and put it by your PC.  Then turn off your screen saver and use the recommended power management settings.

Flat Screen Use Less Power
Not only do flat screens save power, but they save your eyes. Flat screen users notice less eye fatigue. Flat screens are easier to move and take less space. And the price barriers have dropped making these cool looking devices fit into even the tightest of IT budgets.

Here is a good flat screen deal:
Acer X223W 22″ LCD Monitor 2500:1 DVI/VGA Refurbished
$129.99

Don’t forget to give you old CRT a proper burial by appropriately disposing of it. Click here for more info on how to dispose your monitor and other PC equipment.
How to Dispose of Computer Equipment

Laptops Use Less Power
If you are looking for an excuse to go mobile with a new laptop, play the green card. And low laptop prices make this almost a financial wash for the accounting department.

Here is a great deal on an off-lease laptop if you are looking for a bargin.
HP Compaq Notebook Intel Core2Duo 1.66GHz 1GB DDR2 60GB HDD 14.1″ XP Pro (Off-Lease)
$359.99

Clean and Green
When you go green with your PC, you also go clean. An orderly shutdown of a PC allows it to run maintenance clean-up routines that keep it humming along. Think of it as giving your PC clean underwear. Dirty underwear is just gross!

There are few win-wins in this world and give and take world. But going green is one of those no-brainers that appeals to the hippie and yuppie in us all.
For more on going green check out the Energy Star website at http://www.energystar.gov/.

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Shared Calendar in Outlook

December 15th, 2009

If you use the TAS advanced email service (on the Exchange email server) you can setup a shared calender for your organization using Outlook.
For example, you can setup a company calendar to post events that everyone in your organization can see.  But you can still keep your personal calendar in Outlook that only you can see.

Here’s how to setup a shared company calendar in Public Folders in Outlook:
- Expand Public Folders Until your domain name appears
- Right Click on your domain
- Select New Folder
- In Create New Folder, select dropdown from “Folder contains:” field
- Select Calendar Name
- Enter calendar name in “Name:” field.  Suggestion: Company Calendar (I called mine TAS Calendar)
- Click OK

Here’s how to copy an appointment from your personal calendar to the shared company calendar.
While pressing the “Ctrl” key (“option” key for Entourage users on the Mac), drag from your calendar to the share/company calendar (as shown here).

create_new_folder

It’s just that simple!

Suggestions
- Setup blocks of time when your are busy or unavailable without specifically saying what you are doing.  Simply go to the shared company and create a new appointment as you would any other event.  But in the Subject text box put your name and that your are busy.
- Outlook allows you to color code appointments.  So you can setup your own color code with others in your organization for different types of appointments on your shared company calendar.

You can use this same technique to setup a shared address book. Simply select “Contact” instead or “Calendar” item.  You can copy contacts from your contact list using the same drop-and-drag technique described above for appointments.

Give it a try.  It’s easy.

Click here for more info on Public Folders and permission issues.

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PC Memory Upgrade

December 9th, 2009

If you PC is sluggish  it moy need more RAM (Random Access Memory), but not necessarily more hard disk (HD) space.  It is a common misconception to confuse these terms since techies use the word “memory” to describe both RAM and HD space.  But before you run over your friendly neighborhood geek for confusing you with misleading terms, here’s an easy way to understand the two types of memory in your PC.

RAM is PC short term memory and HD space is PC long term memory.

Here’s how Wikipedia describes short term memory:
Short-term memory refers to the capacity for holding a small amount of information in mind in an active, readily available state for a short period of time.

RAM is quick and fast and usually looks something like this:
ram

Here is what a HD may look like:
harddisk

That new high powered anti-virus program was installed on your HD, but it uses
RAM to continually monitor your PC protecting it from Conflicker and the other cyber-nasties.  This requires more PC RAM (short term memory) allocated to security and less available for web browsing, email, music, pictures, and other stuff.  Thus, your PC has short term memory loss for the things you want to do and appears to be running slower.

The good news is that with most PCs you can add RAM putting your PC back in high gear.  However, adding RAM to a PC is not for the faint of heart.  Because there are so many different types of RAM and so many models of PCs, a RAM upgrade can be a daunting task.

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AVG Anti-virus 9 Update

December 9th, 2009

If you use the free AVG anti-virus program you should update to version 9.  Hey, it’s a awesome free program so some manual maintenance should be expected.

Here are the instructions for upgrading to AVG 9.

Run the file you just downloaded and follow the prompts:
Next ->
Select “I want to install free basic protection (AVG Anti-Virus Free) ->
Next -> Check “I have read the license agreement” and click “Accept” ->
Make sure “Stand Installation” is selexted and click “Next” -> Next ->
UNCHECK “Set Yahoo as my default search engine and notify me of changes” (do this first) ->
UNCHECK “Install the AVG Security Toolbar (recommended)” ->
Next -> Finish -> Click “Yes” to restart.

Reboot

After Reboot:
Right click AVG icon in system tray (bottom right corner)
If prompted for Scan Optimization, select “Wait until the first scheduled scan starts”
Select “Update” if available.

Once installation is complete, you can delete the AVG file your downloaded to your Desktop.

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Size Matter for MS Outlook

December 9th, 2009

Here are some simple tips to help you manage your Outlook file size thus improving your PCs performance.

How big is my Outlook?
To see the size of your Outlook folders:
•    Select Tools | Mailbox Cleanup… from the menu.
•    Click View Mailbox Size….
•    Click Close (two times) to close the mailbox size view again.

Get rid of the big ones first
In your Folder List Click on the “+” to expand “Search Folders”.
Click on “Large Mail” and you will see the largest email (including attachments).  Start deleting from the top and you should be able to recover a lot of email space quickly.  There’s no need to keep the email with the 4MB attachment of the cat playing the piano.  It’s on YouTube.

Here are some tips for cleaning Outlook
•    Every time you send mail a copy is left in your ‘Sent Items’ folder. Please check this folder for messages you no longer wish to keep and delete them.
•    Delete messages with large attachments.  Chances are you have already saved the attachment to your hard drive.
•    Empty your Junk E-mail folder (right-click over Junk E-mail, select Empty “Junk E-mail” Folder)
•    Once you have cleaned all your folders, empty your ‘Deleted Items’ folder.  When you delete mail in Outlook, the mail actually goes to the ‘Deleted Items’ folder. By default Outlook does not empty the ‘Deleted Items’ when you exit. To empty the ‘Deleted Items’ folder, right click on the ‘Deleted Items’, then choose ‘Empty “Deleted Items” folder’.  Saving emails in your ‘Deleted Items’ folder is the equivalent to saving important documents in your trash can.

Archive
Outlook allows your archive data to another file.  This helps keep you main Outlook file size under control and still have access to your data.  The following link provides a good description of the archive feature and how to use it.
http://kb.iu.edu/data/aead.html

If you do not think you have backed up your Outlook data then you probably haven’t.  This means you could loose everything…well, everything in your Outlook data file.  And in many cases, your Outlook data contains your important contacts.  But Outlook backup is a topic for another time.

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Welcome!

October 24th, 2009

Welcome to TechAdvocate Solutions tech tips blog.

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